I’m going to talk about Salesforce for a brief moment. I’ll write a whole host of how-to guides and walkthroughs in the future but for now I just wanted to introduce the platform and its capabilities.
Salesforce is a cloud computing company from the United States, providing customer relationship management solutions (CRM) through its many offerings, the primary being the Salesforce platform. The platform provides a wide variety of functions including an interface for companies to track customer journeys through the sales cycle, as well as managing the service function through case and task management. Continue reading “Introduction to Salesforce”