So what is outsourcing exactly? Well outsourcing is defined as the tactical utilisation of external entities to carry out tasks usually completed by internal personnel and resources. This differs from insourcing, in which work that would have normally been completed in-house, is for whatever reason, contracted out instead.
Although most likely employed by businesses, outsourcing is often utilised by individuals too. Websites such as www.guru.com and www.freelancer.co.uk are essentially outsourcing websites, and are frequented by both companies and individuals advertising projects and one off tasks to the online freelancing community. Continue reading “What is Outsourcing?”
I started Smart Corporate Outsource Solutions while living in China in 2012. At the time I was working as an Operations Analyst – among other roles, for a startup company in the centre of Beijing. The company’s remit was to help Chinese students with their overseas university applications by providing advice and counseling, as well as assisting with all paperwork and administration.
As Operations Analyst I was tasked with creating a Performance Measurement Management system to track accountabilities across all departments, as well as analysing company metrics for forecasting and for recommending options for future business strategy. Due to the size of the company at the time, I was also expected to work across multiple disciplines including IT, Accounting and Finance, as well as in Customer Relations. It was in these areas that I began to realise the possibility of compartmentalising small specific work related tasks, which could then be outsourced to individuals with the relevant expertise for a one-off fee. Continue reading “What Started It All”